One thing that separates top-tier web development vendors from others is a commitment to backups and security. You don’t want to lose your site to a server crash, or a software upgrade that fails, or to a hacker who just wants another trophy to display.
You really do need to have automated, scheduled backups of your entire website, multiple iterations, stored somewhere besides on your web server. If you don’t have that, you are vulnerable, and you are asking for trouble.
Not only do you need to have your site backed up, but you also need to have a reliable procedure in place for restoring the site from the backup.
We have invested in tools that make the backup process automatic and nearly foolproof. If your vendor doesn’t provide this service, consider giving us a call. This is something your vendor should be handling for you–one less thing for you, the business owner, to remember, one less thing to worry about.
Hackers do want to break your website. This may be counterintuitive, since you probably don’t have sensitive private data under the covers. But hackers don’t always care about that. Sometimes they are just looking for ways to steal web traffic but often they are just in it for the sport of it.
But none of that matters if you get a call one day from a customer telling you your website “looks funny,” with a message “hacked by …”
We take that very seriously, both the embarassment and the potential lost business.
There are a number of things lower tier vendors do that make a site vulnerable. This starts with use of push-button software installs, but there is more to it than that.
Ask your vendor what they do to keep your site secure. And if you aren’t satisfied with the answers you get, consider calling us. We’ll definitely take good care of you.